Felicia is responsible for overseeing the recruiting and staffing operations. She also recruits and staff for Case Managers, Master’s level clinicians, and Administrative roles. In addition, she assists with building partnerships with current and new clients. Felicia holds a Bachelor of Science degree in Human Development and Family Studies from Penn State University. Felicia started with KMS in 2014 as a Therapeutic Staff Support (TSS) working with children with behavioral health diagnoses and has since grown to the Director of Operations.